Cancellation Policy
More than 48 Hours Before Appointment
If you cancel more than 48 hours before your scheduled appointment, you are eligible for a full refund.
Within 48 Hours of Appointment
If you cancel within 48 hours of your scheduled appointment, no refund will be issued. Instead, a credit will be applied to your account for a future service.
Within 24 Hours or Same-Day Cancellation
If you cancel within 24 hours of your scheduled appointment, the full service amount will be charged and is non-refundable.
Rescheduling Policy
Rescheduling requests made within 24 hours of the appointment may be treated as a cancellation.
No-Show / Access Issues
If our team is unable to access the property at the scheduled time, the appointment may be treated as a completed service and charges accordingly.
Agreement
By booking a service with Triple Box Cleaning Service, you acknowledge, understand, and agree to this Cancellation Policy.
Triple Box Cleaning Service LLC
Dallas, Texas